Food Delivery App Development · West Bengal

Build Your Own Food Delivery App Like Zomato & Swiggy

For your restaurant — or your whole town. Stop giving away a quarter of every order. We build branded food ordering apps for restaurants, cloud kitchens and sweet shops in Kolkata — and complete Zomato/Swiggy-style delivery platforms for entrepreneurs launching in Siliguri, Durgapur, Malda and towns across West Bengal.

আপনার নিজের ফুড ডেলিভারি অ্যাপ — রেস্টুরেন্ট বা পুরো শহরের জন্য

✓Customer, Restaurant, Rider & Admin apps✓UPI & Cash on Delivery✓Bengali & English✓Your brand on Play Store & App Store
Deliver to · Salt Lake, Sector V
What would you like today?
Biryani Ghar · Park Circus
Mutton biryani · 30 min · ★ 4.5
₹260
Roll Corner
Egg chicken roll · 20 min · ★ 4.4
₹90
Annapurna Kitchen
Bengali fish thali · 35 min
₹190
Mishti Mahal
Rosogolla & sandesh · 25 min
₹120
View Cart · ₹540
18–28%
Commission big aggregators charge restaurants per order
₹17.58
Platform fee charged to customers per order (2025)
3–5%
Typical commission on the ONDC network
197/min
Peak orders per minute in Kolkata during Durga Puja 2025

Sources: Petpooja (commission rates) · Inc42 (platform fee) · DineOpen (ONDC) · Business Today (Swiggy festive data)

The Problem

Aggregators Bring Orders — and Take Your Margin With Them

Zomato and Swiggy are great for discovery. But for restaurants, cloud kitchens and sweet shops in Bengal, depending on them entirely comes at a cost.

01

A quarter of every order is gone

After commission, GST on commission, payment and platform charges, restaurants commonly lose 25–35% of each order's value.

02

You don't own your customers

The aggregator owns the customer relationship. You can't message your regulars, run your own loyalty programme or build repeat business directly.

03

Customers pay more too

Platform fees, delivery fees and surge charges make every order costlier — pushing price-sensitive customers to order less often.

04

Ranking you can't control

Visibility depends on paid ads and discounts funded from your margin. Stop paying, and you slide down the list.

05

Smaller towns are under-served

In many West Bengal towns the choice of restaurants on national apps is limited and delivery charges are high — leaving room for a local platform that knows the town.

06

Festival rush, aggregator rules

During Durga Puja, Eid or New Year, prep times, menus and offers are dictated by the platform's system — not yours.

Commission Calculator

How Much Are You Paying Zomato & Swiggy Every Year?

Move the sliders to your restaurant's numbers. This compares commission only — your own app still has hosting and delivery costs, which we'll cost out for you.

60
₹400
25%

Illustrative only. Assumes 30 days a month and every order paid online through your own app. Real savings depend on how many customers you move to direct ordering.

Paid to aggregators
₹1,80,000 / month
Payment gateway on your own app (~2%)
₹14,400 / month
You could keep, if these orders came direct
₹19,87,200 / year
Plan My Own App
Complete Package

Four Apps. One Complete Food Delivery System.

Everything a Zomato or Swiggy-style platform runs on — built under your brand, for your restaurant or your town.

Customer App

Ordering App for Customers

Android, iPhone and web ordering with your logo and colours.

  • →Menu browsing & search
  • →UPI, cards, wallets & COD
  • →Live order tracking
  • →Offers, coupons & loyalty points
  • →Reorder in one tap
Restaurant App

Restaurant / Kitchen Panel

For restaurant owners and kitchen staff, on tablet or phone.

  • →New order alerts with sound
  • →Accept, prep time & ready status
  • →Menu, stock & price control
  • →Daily sales & settlement reports
  • →KOT printing
Rider App

Delivery Partner App

For your own riders or a town-wide delivery fleet.

  • →Order assignment & navigation
  • →Pickup & delivery OTP
  • →Cash-on-delivery collection
  • →Earnings & payout history
  • →Online / offline toggle
Admin Panel

Business Admin Dashboard

Run the whole operation from one web dashboard.

  • →Restaurants, riders & customers
  • →Commission & delivery charges
  • →Zones & delivery radius
  • →Payouts & settlements
  • →Sales, rider & area analytics
Kitchen · Biryani Ghar
New orders (3)
#2481 · 2 × Mutton Biryani
UPI paid · 2 min ago
₹540
#2479 · Chicken Chaap
Preparing · 8 min left
₹210
#2476 · Family Combo
Ready · rider arriving
₹890
Accept · Prep 15 min
Rider · Online
Today's earnings ₹1,240
Pickup: Biryani Ghar
1.2 km · Park Circus
Go
Drop: Sector V, Salt Lake
OTP on delivery
₹45
Admin · Today
Malda Eats — Dashboard
Orders today
Across 38 restaurants
412
Gross order value
UPI 71% · COD 29%
₹1.6L
Riders online
Avg delivery 27 min
24
Average rating
Last 7 days
4.6
Features

Every Feature a Food Delivery Platform Needs

Start with what you need to launch, and switch on more as orders grow.

Business Models

Who We Build Food Delivery Apps For

The same core platform, shaped to your business model.

Single Restaurants

A branded ordering app and website for your restaurant, so regulars order direct instead of through an aggregator.

Revenue: Full order value, minus payment fees

Restaurant Chains & Multi-Outlet Brands

One app across all your Kolkata outlets, with orders routed to the nearest kitchen.

Revenue: Direct orders across every outlet

Cloud Kitchens

Run several delivery-only brands from one kitchen in Salt Lake, New Town or South Kolkata — each with its own menu.

Revenue: Multiple brands, one kitchen, no commission

Town-Level Delivery Platforms

Launch your town's own Zomato-style app — onboard local restaurants and run your own riders in Malda, Siliguri, Bardhaman or Berhampore.

Revenue: Your commission + delivery fees

Sweet Shops & Bakeries

Mishti, cakes and festive boxes with pre-orders for Bijoya, Jamai Sasthi, Poila Baisakh and birthdays.

Revenue: Pre-orders & bulk festive orders

Tiffin & Caterers

Daily meal subscriptions for offices and students, and event catering orders.

Revenue: Recurring monthly subscriptions
Built for Bengal

Designed Around How Bengal Eats and Orders

A food app built for Kolkata and the districts — not a template made for somewhere else.

Durga Puja-ready

Kolkata's orders peak hard during Puja — Swiggy saw up to 197 orders a minute in the city over Ashtami 2025. Festive menus, pre-orders, slot limits and prep buffers keep your kitchen in control.

Bengali & English

Customer app and menus in Bengali and English — kosha mangsho, shorshe ilish and mishti doi named the way your customers search for them.

UPI first, COD where needed

UPI dominates in Kolkata, while Cash on Delivery still matters in many towns. Both work, with rules to limit COD risk.

Town-sized delivery zones

Delivery radius and charges set by locality — whether it's Salt Lake sectors, Siliguri's Sevoke Road or a 5 km circle around English Bazar.

Local favourites, built in

Biryani, rolls, chaap, thalis, sweets and tiffin — menu structures for half/full plates, combos and festive boxes that Bengal's food businesses actually sell.

Beyond Kolkata

We're based in Malda and work with businesses in North Bengal, the Durgapur–Asansol belt and the districts — where a local platform can win against national apps.

Rules & Compliance

Compliance Handled From Day One

Food businesses in India have clear rules. The app is built to support them, so you're not fixing problems after launch.

FSSAI licence display
Each restaurant's FSSAI licence number shown on its menu page, as food delivery listings are expected to show.
GST-compliant invoices
Tax invoices with your GSTIN, HSN/SAC codes and tax breakup on every order.
Secure payments
Payments through RBI-regulated payment gateways; card details are never stored on your servers.
Data privacy
Customer data stored securely with consent and access controls, in line with India's data protection requirements.
Play Store & App Store policies
We handle store listings, privacy policies and review requirements so your launch isn't delayed.
Own App vs. Aggregator

Your Own App vs. Listing Only on Aggregators

Most successful restaurants use both. Here's what changes when a share of your orders comes through your own app.

Your own app
Aggregator only
Commission per order
None — only ~2% payment gateway
Typically 18–28%, plus GST and fees
Customer data
Yours — phone, history, preferences
Owned by the aggregator
Marketing to regulars
Push, WhatsApp & loyalty offers
Paid ads inside the platform
Pricing & offers
You decide
Shaped by platform discounts
Brand
Your name and logo on the app
One listing among thousands
Festival operations
Your prep times, slots & menus
Platform's rules
Where We Work

Food Delivery Apps for Restaurants and Towns Across West Bengal

From Kolkata's restaurant hubs to district towns where a local delivery platform can lead the market.

Food delivery app development in West Bengal

KolkataSalt LakeNew TownHowrahDum DumBarrackporeBarasatBehalaSiliguriJalpaiguriCooch BeharDarjeelingKalimpongDurgapurAsansolBardhamanBolpur–SantiniketanBankuraPuruliaKharagpurMidnaporeHaldiaDighaContaiMaldaRaiganjBalurghatBerhamporeKrishnanagarKalyaniChinsurahSeramporeHabra
How We Build It

From Idea to Orders in Weeks

A clear plan, a fixed quote and a launch timed for your busy season.

01

Free Consultation

We understand your restaurant or town, your order volume, delivery setup and budget — and suggest the right first version.

Business modelDelivery setupBudget & timeline
02

Feature List & Fixed Quote

A written list of every screen and feature, with a fixed price and timeline. No surprises later.

Screen-by-screen scopeFixed priceLaunch date
03

Design in Your Brand

App designs in your colours and logo, reviewed with you before development starts.

Brand-matched UIBengali & EnglishClickable prototype
04

Build & Test

Customer, restaurant, rider and admin apps are built and tested with real menus, payments and test deliveries.

Weekly progress demosPayment testingPilot orders
05

Launch & Grow

We publish to the Play Store and App Store, help onboard restaurants and riders, and keep improving after launch.

Store publishingOnboarding supportOngoing maintenance
FAQ

Food Delivery App Development — Frequently Asked Questions

Honest answers to what people ask before building their own app.

Free Consultation

Get a Free Quote for Your Food Delivery App

Tell us about your restaurant or your town. We'll call within one working day with ideas, a feature list and a quote.

What do you need?

Free consultation. Your idea stays confidential — we're happy to sign an NDA.

Zomato and Swiggy are trademarks of their respective owners. SoftwareFarm is not affiliated with or endorsed by them; their names are used only to describe the type of app we build. Commission and fee figures are from the cited public sources and vary by restaurant and agreement.